Project A

Very happy about our investment in Copenhagen based Dixa

https://dixa.com - enabling a seamless, cross-channel customer service experience

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This investment fits very well our thesis that happy and thus returning direct customers are key to thrive in a platform, GAFA-dominated economy. For a more detailed reasoning behind this investment please check out Andreas Helbig's post (http://bit.ly/2Igb4bU) or the corresponding article on Techcrunch: https://tcrn.ch/2E6zpwJ Please PM me if you would like to find our more about the company. Dixa has already a very impressive roster of clients.

#customerservice #customer returningcustomers


Congrats to diconium!

Congrats to diconium/the team and congrats to Daniel Grözinger / Parklane Capital for facilitating this transaction!

I think it is a smart move of Volkswagen to increase the level of digital competence/skills not only organically, but to accelerate this development through acquisitions. Hopefully, we will see more of this kind of transactions in the near future #digitaltransformation #digitalcompetence #digitization

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